# Announcement Dear Valued Customer, Thank you for your trust and support of our crypto credit card services. We regret to inform you that, as of July 15, 2024, our credit card services have been discontinued. **Withdraw Your Remaining Balance** If there are still unwithdrawn funds in your account, please rest assured that we are fully committed to ensuring the security of your funds. You can still initiate a withdrawal request. Since our online services have ceased, to facilitate this process, please fill out [**this form**](https://forms.office.com/r/rPvPequXfe) to proceed with the manual withdrawal process. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. HopeCard July 15, 2024 --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://beta.hopecard.io/announcement.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.